What we see, what we don't, and why it matters
What WW collects
- Your email — to send your license key and essential account emails. Nothing else.
- Your license key — ties your account to your app.
- Your CB username — so we know which room to watch.
- Session metadata — start time, end time, duration. Basic bookkeeping.
- Viewer events — chat messages, tips, enters, leaves. The same stuff every viewer in your room already sees.
PMs received during your show
Only messages sent to your room account during an active live session. This feeds the threat scanner, which flags boundary-testing language. We do not access your personal CB inbox. PM content is not stored after the session closes.
What WW never does
This is the line. We don't cross it.
- No video, no audio, no screenshots. We never touch your camera or mic. Ever.
- No selling your data. Not to advertisers, not to analytics companies, not to anyone.
- No sharing with CB. WW is independent. Your data stays between you and WW.
- No scraping other rooms. We only see the room you point us at — yours.
- No storing viewer real names or PII. We see usernames. That's it. No IP addresses, no payment info, no identity data.
How long data is kept
Session data is kept for 90 days, then automatically deleted. Your account info (email, license key) stays as long as your account is active.
Where your data lives
- Railway (US-East) — application hosting and database.
- Sentry — error logging only, never PII.
- No one else. We don't sell data. We don't share with marketers, analytics vendors, or third parties.
Self-serve deletion
Delete your account anytime. Email hello@getww.app with subject “Delete my data”. We process within 48 hours. No forms, no runaround. (Self-serve button coming soon.)
Questions? hello@getww.app.
Stay safe. Stay smart. 🐳